frequently asked questions

Can I Add a Personalised Message?

Yes of course you can add your own personalised gift message, You will be given an option to write your personalised message during placing your order.

Do you include receipts in the Gift Boxes?

We understand that most of the time our Gift Boxes are bought as gifts, therefore we do not add any receipt or documentation inside the box apart from any gift message you have completed at checkout. All receipts and invoices are emailed to you only.

Why Channel Islands and Northern Ireland cost more?

Although Northern Ireland (with postcodes starting BT) is part of the UK, Southern Ireland (Eire) is not. The Channel Islands are part of the UK – but not from a delivery perspective where they are classed as EU Europe due to the parcel still having to clear customs on arrival.

Is there a discount on bulk orders?

Yes, if you're looking to buy larger volumes, speak to our corporate team on 0330 133 2955 or email hello@graceandbow.com and they can give you a quote based on your specific requirements. To learn more about large order discounts, visit our Corporate Gifting 

Cant find answer to your Question?

Just drop us an email on hello@graceandbow.com and we will get back to us as soon as possible.